Restaurant Chargeback Protection
Stop Losing Money.
Visual proof for every order leaving your kitchen. Win food delivery disputes with PlatePal.
Simple. Fast. Accurate.
Dispute with proof.
One tap. Every item gets imaged before it leaves your kitchen.
Incredibly simple for staff - minimal training, no friction, and no time wasted.
Auto-linked to every order
Images matched to orders automatically by scanning the ticket. Perfect evidence, every time.
Instant dispute submission
One-click visual evidence packages submitted directly to dispute systems.
Secure cloud storage
Every image stored, organized, and ready when you need it.
Real-time analytics
Track disputes, win rates, and recovered revenue at a glance.
AI-powered receipt scanning across every delivery platform.
DoorDash, UberEats, SkipTheDishes, Grubhub, and in-house takeout are all supported automatically.
Instant, easy,
and effective.
Order Prepared
Kitchen completes the order as usual. No change to workflow.
One-Tap Capture
Staff presses a single button and PlatePal photographs each item in the order before final packaging.
Cloud Storage
Images are stored and linked to the ticket numbers in the cloud - accessible anytime, anywhere.
Dispute Protection
If a chargeback occurs, submit a photographic evidence package to dispute it instantly. Win with visual proof.
Why restaurants
choose PlatePal:
Recover lost revenue with photographic proof.
Stop bleeding thousands monthly to fraudulent chargebacks. Every order is captured, every dispute is winnable.
Minimal staff training required.
So simple that your staff will be using it the day it arrives. Set it up in 5 minutes. Start fighting fraud immediately.
Protect your reputation and bottom line.
Defend against fraudulent claims that hurt your business. Photographic evidence speaks louder than disputes.
Save time on every dispute.
No more scrambling to remember orders or searching through footage. Everything is organized and ready to submit immediately.
Every dish, always on record.
A complete photo archive of every order that leaves your kitchen — searchable by date, time, or order — so you always know exactly what went out.
Deep dives into the
problems we solve.
Restaurant Chargeback Protection
Visual proof of every order to win disputes and protect margins.
Friendly Fraud Prevention
Identify, prevent, and dispute friendly fraud with hard evidence.
Food Delivery Refund Fraud
Fight back against refund fraud draining your delivery margins.
Dispute Food Delivery Chargebacks
The evidence restaurants need to win disputes automatically.
Works with the platforms
you're already on.
Built for every type
of restaurant.
Independent Restaurants
The most vulnerable to delivery fraud — and now the most protected.
Ghost Kitchens
Delivery-only operations need delivery-first chargeback protection.
Fast Casual & QSR
Scale your dispute resolution across every location.
Pizza Restaurants
High-volume delivery meets high-volume fraud protection.
Protecting restaurants
across North America.
Find out exactly
what you're leaving
on the table.
Enter your monthly orders and average ticket — we'll show you your chargeback exposure, projected recoveries, and payback period in seconds.
Calculate My ROIFree. No signup required.
Join Our Closed Pilot
We're accepting a limited number of restaurants into our pilot program. Apply today to get early (and free) access.
Apply for PilotSetup in under 5 minutes